Privacy Policy

Introduction

Mythic Goblin is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details (email, phone number, address)
• Payment information (processed securely through our payment provider)
• Order history and preferences
• Communications you send to us
• Website usage data through cookies and analytics

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate with you about your orders and enquiries
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Data Sharing

We do not sell or share your personal data with third parties, except:

• With service providers who help us operate our business (payment processors, delivery companies)
• When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal data, including:

• Encrypted payment processing through Stripe
• Secure storage of customer records
• Regular security reviews

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Request data portability
• Object to direct marketing
• Withdraw consent at any time

Data Retention

We retain your order records for up to 6 years for legal and accounting purposes. Marketing data is retained until you opt out.

Cookies

Our website uses cookies to improve your experience and analyse website traffic. You can manage cookie preferences through your browser settings.

Contact Us

For any privacy-related questions or to exercise your rights, please contact us:

• Email: [email protected]
• Phone: 07403 989945